OC Transpo September service improvements now available online for customers

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City of Ottawa

Starting this September, transit customers in Ottawa will see improved service, extended hours on certain routes and higher-capacity vehicles on many express and main-line routes. These improvements to the transit system are a direct result of the Budget 2012 commitment of $5.5 million to enhance service for Ottawa transit customers.

"City Council and the Transit Commission listened to Ottawa residents and we are delivering changes that will improve transit services for our valued customers across the city," said Mayor Jim Watson. "Investments like this in public transit help to maintain Ottawa as an exceptional place in which to live."

"OC Transpo has made important and significant changes over the last year to make customer service a top priority," said Councillor Diane Deans, Chair of the Transit Commission. The improvements to the routes add more than 240 hours of service every day and show the City's commitment to provide an excellent transit service to Ottawa residents.

The changes for September 2012 include:

  • Additional trips to reduce crowding and improve service on routes 8, 12, 22, 87, 94, 95, 96, 97, 98, 99, 111, 144, 148, 156, and 177
  • The use of higher capacity buses during peak-load times on routes 8, 9, 14, 20, 22, 27, 30, 34, 60, 62, 65, 73, 87, 93, 94, 96, 98, 99, 111, 114, and 118
  • Extended hours for Routes 96 and 97 Monday to Friday, to move closer to a 24-hour service
  • Schedule changes to improve reliability on routes 85, 87, 99 and 171
  • Improved service to meet customers' evolving travel needs in the Stittsville area

Full details of these service improvements, which will take effect starting on September 2 and September 4, are available at octranspo.com and through the OC Transpo Information Centre at 613-741-4390.