Ottawa Public Health working to make eating out even safer

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City of Ottawa

Ottawa Public Health (OPH) is continuing its work to make eating out safer and more enjoyable by targeting food handler training to establishments with a history of non-compliance, and by engaging residents through existing initiatives like the OPH Information Line, the Restaurant Inspections website, and an upcoming web application designed to allow patrons to report food safety concerns more easily.

"Ottawa Public Health has progressively implemented initiatives that enable a more robust food safety system and more transparent sharing of food safety information with the community," said Councillor Diane Holmes, Chair of the Board of Health. "The tools we provide allow food handlers and the public to take an active role in ensuring a safe and enjoyable dining experience for all."

In order to further strengthen the promotion and protection of food safety in Ottawa, the Ottawa Board of Health recently approved targeted safe food handler training which will increase the number of certified safe food handlers working in premises known to have a history of non-compliance with food safety regulations, and enable OPH to mitigate risks in these establishments. This targeted program is in addition to OPH's continued promotion of voluntary training for all food handlers in Ottawa, and compliments existing engagement tools such as the Restaurant Inspection website located at

"Better communication with the public helps our Public Health Inspectors do their job," said Dr. Isra Levy, Medical Officer of Health. "Ottawa Public Health staff inspects all food establishments regularly to ensure safe food practices are in place and when needed, increase the knowledge of those working in the industry".

The upcoming online feature, expected to be launched later this fall, will build on the success of and the OPH Information Line by enabling anyone to submit food safety concerns and complaints through a confidential and easy-to-use online form.

For more information about food safety inspections and safe food handler training, please visit, call Ottawa Public Health Information at 613-580-6744 (TTY: 613-580-9656) or email OPH at This email address is being protected from spambots. You need JavaScript enabled to view it..